How to fulfill requests for coverage verification
As a service to our policyholders and covered providers, Medical Mutual Insurance Company of Maine will provide coverage verifications for credentialing purposes. To request a coverage verification please submit a signed and dated release. We will accept electronic signatures executed using DocuSign electronic signature software only; no other electronic signatures will be accepted. All requests should be emailed to: credentialing@medicalmutual.com and will only be returned via secure email.
Note
Help expedite the processing of your request, please ensure the following criteria are met:
- The required release is signed with a cursive/“wet” signature or via DocuSign and dated within the past 12 months. Signatures that are simply typed will not be accepted.
- All responses will be sent only via secure, encrypted email. We must have complete information for the intended recipient: Name/organization name, address, and email address. We cannot fax responses.
- It is helpful to provide known policy numbers when available. When requesting information for locums, students, or residents, providing the name of the Healthcare entity or school will help expedite your request.