Issues regarding your day-to-day challenges
Our Risk Management Webinars are intended to assist practice managers and physicians around issues regarding day-to-day challenges. We've scheduled these during lunchtime so you and your staff won't miss out on these informative sessions! Registration is FREE, but limited to Medical Mutual policyholders.
Scheduled Webinars:
Managing Difficult Challenging Patient Relationships
Summary:
Challenging patient interactions can test even experienced providers and create added risk when communication, boundaries, or documentation break down. This webinar will offer practical strategies to navigate challenging encounters, strengthen documentation, set appropriate limits, and help maintain a productive therapeutic relationship.
- Differentiate behavioral, clinical, relational, and system-driven sources of challenging care relationships.
- Apply communication, boundary-setting, and de-escalation strategies to maintain safe, therapeutic interactions.
- Analyze risk management and documentation considerations associated with challenging care relationships.
- Evaluate when a challenging care relationship should be managed, escalated, transferred, or terminated.
- Describe a defensible termination process that supports continuity of care and avoids patient abandonment.
Presenters:
Thom Goodwin, Senior Risk Manager
Medical Mutual
Continuing Education
CME statement
This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of the Hanley Center for Health Leadership and Education and Medical Mutual Insurance Company of Maine. The Hanley Center for Health Leadership and Education is accredited by the Maine Medical Association Committee on Continuing Medical Education and Accreditation to provide continuing medical education for physicians.
The Hanley Center for Health Leadership and Education designates this live activity for a maximum of 1 AMA PRA Category 1 Credit(s)™. Physicians should only claim credit commensurate with the extent of their participation in the activity.
The Shifting Landscape of Rural Healthcare
Summary:
Rural healthcare organizations face evolving challenges in access, workforce, quality, and sustainability. This webinar will explore practical strategies and emerging opportunities to help organizations adapt and build resilience.
Participants will be able to:
- Identify and understand key challenges in rural healthcare
- Identify and examine opportunities and strategies for enhancing access, quality, improvement, and advocacy
- Prepare for future trends and resilience in rural healthcare
Presenters:
Alicia LaRoche, Senior Risk Manager
Medical Mutual
Continuing Education
CME statement
This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of the Hanley Center for Health Leadership and Education and Medical Mutual Insurance Company of Maine. The Hanley Center for Health Leadership and Education is accredited by the Maine Medical Association Committee on Continuing Medical Education and Accreditation to provide continuing medical education for physicians.
The Hanley Center for Health Leadership and Education designates this live activity for a maximum of 1 AMA PRA Category 1 Credit(s)™. Physicians should only claim credit commensurate with the extent of their participation in the activity.
