Why Medical Mutual?

Our 99% Retention Rate Speaks Volumes

10 Reasons New England Physicians Choose Medical Mutual for Malpractice Insurance

Unlike other malpractice insurance carriers in Maine, New Hampshire, Vermont and Massachusetts—we offer you unfettered access. Whenever you call, somebody with the knowledge and authority will be here to answer your questions.

We're committed to protecting your assets and reputation. Plus, we offer strategies to help you make informed coverage and operational decisions. It's why our members stick around… and you will, too.

Here are 10 important reasons physicians and healthcare facilities in New England prefer Medical Mutual for malpractice insurance protection:

  1. You can count on an essential partnership with personal connections you won't want to give up.
    Do you know someone at your current carrier by name? Someone you can call without hesitation to get a question answered? If not, it's probably safe to say they're just another "commodity" carrier. But once you're insured by Medical Mutual, you're bound to forge valuable relationships with key people in the company; connections you won't even think of giving up. People you can call directly for insightful guidance whenever you have questions that impact coverage options to handling a potential claim to strategies for managing specific risks in the care environment. Most other medical liability insurance carriers only offer direct access to large health organizations, not small practices or health facilities.
  2. Claim decisions are made by doctors based on the medical facts – not businesspeople trying to save money.
    It's all about the medicine… and nobody knows the medicine better than your peers. You see, Medical Mutual's Claims Committee is comprised 100% of experienced physicians. That means you get the most thorough examination of related medical records to aid you and your defense team in settle vs. defend questions — from experts who understand the care environment, who know the standards of care and who recognize the value of your reputation. No other medical professional liability insurer in New England offers this unique, valuable advantage.
  3. Our dividend philosophy and track record benefit you – the policyholder– in every state the company serves.
    As a mutual company, our philosophy is to pay dividends in the form of premium credits when actual loss experience proves better than expected. Medical Mutual has declared dividends leading to premium credits for clients in every state we serve in 16 of the last 17 years. Not to mention a special mid–year COVID– related dividend in 2020. Compare this to other carriers.
  4. You can expect competitive pricing with the most flexible payment plants.
    We're the only carrier offering you the convenience of a 9-month payment option. Other carriers have limited payment plans.
  5. We're local, Maine company whose mission is explicitly to serve the New England healthcare community.
    When you're with us, you're appreciated for the skill and care you provide to the citizens our local New England community. Which is to say, we're committed to your satisfaction. With other carriers, most of them from states far from home, your business is more transactional in nature.
  6. You can expect broader, more comprehensive coverage that provides you with unequivocally superior protection.
    While our typical limits are industry standards, none our policies contain hammer clauses. This means you're protected against unilateral acceptance of plaintiff settlement offers that can save money for the insurer, but leave you as a physician out in the cold, even if you met the standard of care. We also place no – sub–limits on certain claims against you, which means you get coverage to your full policy limits. Plus, we provide $100,000 of integrated cyber coverage — twice the coverage provided by most carriers for a risk that continues to grow in frequency and severity. If you doubt that these are meaningful differences between us and other carriers, simply ask your agent.
  7. The company board and claims committee boast unmatched physician representation and involvement.
    Most of our Board members are practicing physicians, and the few that aren't, are actually hospital administrators. Plus, as mentioned above, our Claims Committee is 100% comprised of experienced physicians. If you look at the board and claims committees of other carriers, you'll find businesspeople of all kinds, most of whom are not involved in the practice of medicine. Which is to say, we understand the practice environment in which you operate and the everyday challenges you face — a perspective no other carrier can come close to matching.
  8. All specialties are covered because you deserve coverage, and your community deserves your skills.
    We underwrite ALL specialties of physicians, plus hospitals, nursing homes and allied health facilities in Maine, New Hampshire, Vermont and Massachusetts. It's a long-held principle aimed at providing stability for the medical communities we serve and to foster access to comprehensive care. Other malpractice insurance carriers in New England have chosen to "cherry pick" or exclude several specialties. Their strategy directly reflects a profit-only mindset versus a commitment to the healthcare community.
  9. You're in great company with our longtime endorsements from state medical societies and hospital associations.
    Medical Mutual is exclusively endorsed as a preferred carrier by the Maine Hospital Association, The Maine Medical Association, Maine Osteopathic Association and the Vermont Medical Society, to name a few. You'll be hard–pressed to find any other carrier with these major endorsements in Northern New England.
  10. You'll be with the dominant carrier in Northern New England, now offering occurrence protection in Massachusetts.
    We dominate the Northern New England region with 36.81% of the market, which means you'll be in great company. This is more than twice as much as the number two carrier which comes in at just 14.48%.

    If you like the idea of stable premiums (no rate hikes in the past 5 years), an AM Best A (Excellent) rating, an excellent track record of dividends, flexible insurance and payment programs and the industry's most generous cyber threat coverage — contact us.

    In addition to innovative and unique coverage options for a customized plan design, we provide complimentary educational, patient safety and risk management programs to help you reduce preventable medical errors and minimize systemic exposures. There's truly no comparison when you weigh these benefits against other carriers.

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