Leadership

Frank Lavoie MD, MBA

President/Chief Executive Officer

As an MD with an MBA and a deep, varied background in healthcare, Frank brings a unique set of skills and experience to his leadership position at Medical Mutual.  Prior to his appointment as President and Chief Executive Officer, he served five years as Executive Vice President and Chief Operating Officer of Southern Maine Medical Center.  He had previously served as the hospital’s Chief Medical Officer.

Frank has held numerous faculty positions at leading institutions, including the University of Texas Southwestern Medical Center, the University of Louisville School of Medicine and Hospital, the University of Vermont College of Medicine and the University of New England College of Osteopathic Medicine.  He developed and implemented the emergency medicine residency program at Parkland Hospital in Dallas.

Frank received his BSc from McGill University in Montreal, earned his medical degree at the University of Vermont and completed his Residency at the University of Louisville School of Medicine and Hospital.  He earned his MBA at the University of Massachusetts in Amherst.

John Doyle

Vice President - Marketing & Administration

John brings a career's worth of experience in the medical professional liability insurance business to his position as Vice President of Marketing and Administration at Medical Mutual. He came to the Company in August 2001 from Cleveland, Ohio after having spent 10 years working at a large physician-owned regional medical professional liability insurance carrier and another four years developing a medical professional liability unit in one of Ohio's largest independent insurance agencies.

His combination of agency and carrier experience, along with the relationships he has fostered with Medical Mutual's member-policyholders, authorized agents and the medical societies of Maine, New Hampshire and Vermont give him valuable insight into the needs and challenges of the Company's core stakeholder and prospective clients.

John received his Bachelor of Arts from the University of Dayton in 1986 and an M.B.A from Lake Erie College in 1991.

Steve Hodgkin

Vice President - Chief Information Officer

A technology specialist, Steve is responsible for overseeing Medical Mutual’s information systems and ensuring data integrity for the Company’s various business units.  His long tenure at Medical Mutual includes experience as a programmer/analyst and managing the Company’s Applications Support team, giving both broad exposure to the professional liability industry and comprehensive insight into the Company’s data and business processes.  Steve’s experience also includes three years with an enterprise software development company where he led a team of Software Application Support Engineers.

Steve was instrumental in the implementation and configuration of the Company’s Oasis System, a comprehensive policy management decision support program and oversees its continual enhancement as the Company seeks to identity opportunities for operational and client –facing improvements through the application of technology.  He was named Chief Information Officer for Medical Mutual in 2008.

Dave Johnson CPCU

Vice President - Underwriting

Dave is a career insurance professional who brings diverse experience to the Medical Mutual team. He began his career in direct sales for a national carrier before moving into an operational role in underwriting for a regional worker's compensation carrier. He began applying his underwriting skills to the Professional Liability market when he joined Medical Mutual in 1999 and managed a book of business that included Individual Physicians, Physician Groups, Hospitals, Health Care Systems, Nursing Homes, Allied Healthcare Facilities and Alternative Risk Structures. After another two-year stint back in the Worker's Compensation Industry as a Senior Underwriter with MEMIC, a leading carrier in that market, Dave returned to Medical Mutual in 2005 to oversee the day-to-day operations of the Company's Underwriting Department and to take on the role of Vice President, Underwriting.

Dave is an active member of the Maine Chapter of the CPCU Society and functioned as the organization's President from 2006-2007. He is also active in his community and serves on the Board of the Kennebunkport Parks and Recreation Department.

Mary Elizabeth Knox

Vice President - Claims

A native of Caribou, Maine, Ms. Knox has a long history of working on behalf of the physicians of the State of Maine. After graduating from Wellesley College in 1982, she worked for ten years with Medical Mutual Insurance Company's lead defense counsel, Bob Hanson (Norman Hanson & DeTroy). In 1993, she moved to Medical Mutual Insurance Company, first as a Senior Claims Representative – and later as Claims Supervisor, Claims Manager, and Assistant Vice President of Claims. Now the Vice President of Claims, Mary Elizabeth continues to work closely with Maine physicians on a wide variety of topics and provides oversight for all claims reported to Medical Mutual.

Barbara Sinclair

Vice President - Chief Financial Officer

The breadth and depth of her experience in Medical Mutual’s financial operations, coupled with her experience in the financial services industry in the banking and mutual fund services provider arenas, made Barbara a natural choice when she was appointed CFO in 2013.  Having begun her Medical Mutual career as a Financial Analyst in 2006, she spent seven years in a role that encompassed all key areas of the Company’s financial management – analyzing and advising on everything from reinsurance treaties, reserve balances and investment accounting, to regulatory compliance and rate setting, as well as assessing claims experience versus actuarial projections.

Barbara received her BS in Accounting and then went on to earn her CPA designation and a Masters of Business Administration degree. Her years of experience also include accounting and controller positions with a mutual fund services provider and two additional banks.