Webinar Archives

Timeless advice

Policyholder resources

Access to past presentations and handouts are available to policyholders by contacting Andrea Lopez at (207) 775-2791.

Diagnostic errors remain a leading cause of patient harm, yet they are often preventable with the right awareness and strategies. This webinar will explore why diagnostic breakdowns occur, their impact on patients, and the role both individuals and institutions play in advancing diagnostic excellence. Participants will learn practical methods to improve diagnostic accuracy, strengthen collaboration, and foster a culture of safety. Join us to gain actionable tools that support better outcomes for patients, clinicians, and healthcare organizations.

Objectives:

By the end of this session, you will be able to:

  1. Describe the impact diagnostic error has on patients
  2. List at least three methods for pursuing diagnostic excellence
  3. Identify at least two things you can do to help yourself, your colleagues, and your institution achieve diagnostic excellence
Materials
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This educational session aims to familiarize providers, hospitals, and medical and non-clinical staff with EMTALA, acknowledge the responsibilities, obligations, and legal implications, and provide some best practices for overcoming those challenges. We will also look at case studies, and Medical Mutual claims data to help better understand some of the violations being seen.

Objectives:

  1. Familiarize yourself with the essential elements of EMTALA.
  2. Acknowledge the responsibilities of healthcare professionals and facilities.
  3. Explore the legal and ethical considerations involved.
  4. Determine prevalent challenges and effective strategies.
Materials
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