AI-Assisted Documentation: Managing Malpractice Exposure
AI-generated documentation doesn't shift accountability away from the clinician. Organizations should be thinking about provider review/attestation, hallucinated or omitted information, consent/transparency, vendor oversight, retention of recordings/transcripts, and auditing.
The article Why AI scribes are a malpractice risk, according to experts, explores how ambient/AI scribes can introduce documentation errors that are difficult for clinicians to detect—and how those errors can lead to medical errors and malpractice exposure.
This article falls under Clinical/Patient Safety in the Enterprise Risk Management (ERM) risk domains.
Clinical/Patient Safety
Risks associated with the delivery of care to residents, patients and other healthcare customers. Clinical risks include: failure to follow evidence based practice, medication errors, hospital acquired conditions (HAC), serious safety events (SSE), and others.