Work for a Company

Insurance Claims Technician

Classification: Full time

Details:

Medical Mutual Insurance Company of Maine (MMIC), a Portland-based medical professional liability insurance company, provides medical professional liability insurance to physicians, hospitals, nursing homes, and allied health facilities in Maine, New Hampshire, Vermont, and Massachusetts. Today, Medical Mutual insures 38 hospitals and nearly 3,700 physicians and maintains an A.M. Best A (Excellent) rating.

MMIC is located in the heart of Portland’s Old Port, in a new, state-of-the-art workspace with views of Portland Harbor, offering an exceptional work environment. Once trained, our employees enjoy a hybrid work schedule, allowing flexibility between in-office collaboration and remote work.

Medical Mutual is seeking an administrative professional to join our team. The ideal candidate is an organized individual who can multi-task, is detail oriented, and manages deadlines well. Insurance experience is a plus, but we are willing to train the right candidate who brings a strong work ethic, self-motivation, and a desire to grow.

Key Responsibilities

• Provide clerical and technical support to the Claims Department to ensure efficient handling of claim files and department operations.
• Daily filing, scanning, copying, mailing
• Management of medical records
• Compose and proofreading correspondence
• Assist with reports, committee materials, required regulatory filings
• Process invoices

Minimum Qualifications

• High school diploma required; associate degree or higher preferred
• At least 2 years of experience in an office or administrative setting
• Strong aptitude for learning and working with computer systems
• Excellent oral and written communication skills
• Strong interpersonal, analytical, and critical‑thinking abilities
• Ability to work independently while contributing effectively as part of a team
• Familiarity with medical terminology

Why Medical Mutual

This is an opportunity to join a financially strong company that values work/life balance and supports employee growth through training and education.

MMIC offers a comprehensive benefits package, including competitive salary, annual bonus incentive program, health insurance, employer‑paid dental, life, and disability insurance, a liberal paid time‑off policy, a generous 401(k) plan, and tuition and wellness reimbursement programs.