Event Details

Webinar: Chaperones and Complaints in the Office Practice

This Webinar will discuss the “who and when” to use chaperones and turning a complaint into “a good thing” in the office setting.

Objectives:

• Describe when to use a chaperone in the office setting
• Describe who should be in the role of chaperone in the office setting
• Describe documentation in the medical record related to chaperones
• Identify processes to handle complaints including documentation
• Recognize how complaints can be of value in identifying processes to change and improve satisfaction