Medical Mutual Insurance Company of Maine
How do your office systems measure up?

Risk Management » Assessment Tools

Practice Information Systems Backed by Policies and Procedures

This assessment tool is designed to heighten your awareness of potential liability exposures which may exist within your practice, as patient injury can result from inadequate systems or system failure. Each practice may have an area which would benefit from incorporating written policies and protocols. Please share this assessment tool with your staff.

  1. Patients are informed of specific health care needs that require a follow-up appointment.
    True False

  2. My office has a patient reminder system for follow-up of examinations or tests.
    True False

  3. To ensure continuity of care, a follow-up appointment with the office is scheduled for patients who will have a procedure or be hospitalized.
    True False

  4. A log is available to record each specimen which is sent for analysis.
    True False

  5. The above log is used to confirm that each test result is received at the practice.
    True False

  6. A system is in place to record all ordered diagnostic tests.
    True False

  7. A system is in place to identify patients who are referred for a consult.
    True False

  8. An established procedure is followed to notify patients of all test results.
    True False

  9. My office has a written protocol to ensure that patients are informed of abnormal test results, and the information is documented.
    True False

  10. All procedures performed in the office are done by qualified staff.
    True False

  11. Office medical equipment is routinely inspected and serviced.
    True False

  12. A member of my staff is present during a patient exam when appropriate.
    True False

  13. My office follows a legally recommended procedure for termination of the physician/patient relationship.
    True False