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Practice Managers to Gain Practical Insight on The Practice of Risk Management
“Interest has been so great that we doubled
our intended capacity and, regretfully,
we’ve still had to turn a few people away.”
— Cheryl Peaslee
When it comes to reducing risk in the physician office practice,
systems matter. And on July 8, 2008, managers of practices
insured by Medical Mutual will have the opportunity to learn
about practical risk management strategies related to everyday systems
within the office.
Responding to feedback gathered from last year’s inaugural
Practice Manager’s Workshop, this year’s program has been
designed to provide specific guidance on ways practice managers
can foster better risk management within the office environment.
The afternoon-long program, which will be held at Portland’s
Regency Hotel, will feature presentations by Medical Mutual Risk
Managers and Claims Adjusters on Physician Consult and
Diagnostic Test Tracking, as well as Appointment Management, as they
relate to risk management.
In addition to systems overviews, the program will also include
Break-Out Sessions where Medical Mutual Risk Managers and
Claims Adjusters will lead discussions on best practices related to
common, yet specific, issues encountered within the office practice.
Attendees will also participate in one of four different Break-Out
Sessions: Termination of a Physician-Patient Relationship;
Managing Patient Complaints; Drug Diversion and Narcotic
Management; and Medical Records Issues.
Response for this year’s Practice Manager’s Workshop has been
overwhelming. At press time, all 80 slots for the seminar were
filled. Cheryl Peaslee, Manager of Medical Mutual’s Risk
Management Department, said, “The interest in this year’s workshop
has been so great that we doubled our intended capacity to
accommodate the incoming requests for reservations and, regretfully,
we’ve still had to turn a few people away.”
Given the program’s unforeseen increase in demand, Peaslee said
the Company will work to ensure that all interested practice managers
will have the opportunity to attend future workshops either
by securing larger venues or holding multiple sessions of each.