Medical Mutual Insurance Company of Maine

Sometimes settling makes good business sense. But when the medicine was good, we believe it makes no sense.

Claims » Approach

Any healthcare provider who has been involved in a professional liability suit — or even an administrator of a healthcare service organization who has had to monitor a claim — can tell you how distracting the process can be. For providers, it can also be personally devastating. And even a relatively small claim can intrude on the time an administrator has to spend on other important business. Sometimes, it can be tempting to agree to settle, just to make the claim go away. That’s when the value of Medical Mutual’s approach and claims-handling principles cannot be overstated.

We’ve all heard of companies that seize any chance to settle early, based on self-serving cost/benefit analyses – for them. But your reputation is too important to allow expediency, or an insurance company’s view of good business sense, determine the outcome of a claim.

With Medical Mutual, you can expect a rigorous defense by experienced trial attorneys who have expertise in medical liability litigation. Furthermore, if you’ve met the standard of care – the guiding principle on which we base claims decisions – Medical Mutual will fight all the way through trial, if that’s what it takes to defend you and your reputation. Because if you’ve done nothing wrong, it’s simply the right thing to do.

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